11:30 AM - 12:05 PM GUEST ARRIVAL
 

12:05 PM - 12:20 PM WELCOME Mike Green, Managing Director

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Topic: Welcome & Theme Launch 2025

Be part of our exciting opening session as we unveil the Harcourts Theme for 2025. These events mark an inspiring start to the year, bringing us together as we reveal the theme and embark on a unified journey towards success. Join us in shaping our future!

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12:20 PM - 1:00 PM​ OPENING KEYNOTE Martin Cooper, Harcourts Cooper

Topic: Unlocking Success in 2025: Strategies for Personal Growth, Team Unity, and Exceptional Client Experiences

In his keynote, Martin Cooper from Harcourts' number one franchise, Cooper & Co, will share strategies to make 2025 your best year ever. He’ll explore the importance of goal setting, business planning, and refining your processes to achieve sustained success. Martin will discuss how adopting the right mindset, staying disciplined, and leveraging auctions can create significant opportunities in the coming year. He’ll highlight the three non-negotiables for success in 2025 and how these core principles can guide your actions. Focusing on the client experience, Martin will outline what his team is doing differently to deliver outstanding results and create exceptional client value. He’ll also delve into how individuals can thrive while contributing to a strong, unified team culture—within the office, across the state, or nationally—under the "One Team" theme. Martin’s insights will provide actionable takeaways for achieving personal success while growing a cohesive, results-driven team.

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1:00 PM - 1:30 PM LUNCH
 

Join us for lunch in the Business Partner area! This is a fantastic opportunity to network with colleagues and explore the exciting new developments in our business partner space. Don’t miss your chance to connect with our valued business partners and discover how collaboration can drive our success together.
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1:30 PM - 2:20 PM PROPERTY MANAGEMENT BREAKOUT SESSION RUN BY Karmen Costigan 

Topic: ‘The Humans Get to Stay’AI in Property Management

Property management has become an increasingly specialised field, and consumer expectations of service delivery are at an all-time high. For many in the industry, the flow from this is burnout, mental health challenges and resignation. Running parallel is the rise of a new evolution – Artificial Intelligence. AI is present in many parts of daily life now and can assist property managers in various ways. In this session, we will explore the fundamentals of AI in property management, including What AI is and how it works (AI is not just Chat GPT!), Do’s and don’ts for using AI, Best practice use and available AI software tools. This exciting new frontier is already starting to revolutionise how property management streamlines workflows and communication, taking the customer experience to a new level of excellence.

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1:30 PM - 2:20 PM SALES BREAKOUT SESSION Panel Hosted by Greg Allan (30 MIN) + Leonard Donaldson, CIO Harcourts  (20MIN)

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Panel Hosted by Greg Allan 

Topic: Market, method and vendor management. How to adapt to any market.

This panel will explore how each speaker has leveraged their preferred sales method and understand why they believe this approach is more effective than others.

Panel Members Include Sarah Bailey Harcourts Marketplace, Drew Crump & Simon Whitehead Harcourts Solutions and Melissa Brooker Harcourts Connections.

Leonard Donaldson

Topic: Harcourts Launches Exclusive App for Agents to Track and Enhance Sales Performance.

Empowering Harcourts Agents with Real-Time Insights into Career Performance, Rankings, and Awards.  Harcourts is excited to announce the launch of a groundbreaking app designed exclusively for its agents. This innovative app will provide Harcourts agents with real-time tracking of their performance, offering key insights into their sales achievements, career milestones, and standings among peers. With powerful features such as performance comparisons against prior years and targets, Franchise Leaderboards, and awards tracking, this app is set to revolutionize how agents take control of their success.

​1:30 PM - 2:20 PM BUSINESS OWNER BREAKOUT SESSION Leonard Donaldson (20 MIN) + Martin Cooper (30 MIN)

Leonard Donaldson

Topic: Harcourts Launches Exclusive App for Agents to Track and Enhance Sales Performance.

Empowering Harcourts Agents with Real-Time Insights into Career Performance, Rankings, and Awards.  Harcourts is excited to announce the launch of a groundbreaking app designed exclusively for its agents. This innovative app will provide Harcourts agents with real-time tracking of their performance, offering key insights into their sales achievements, career milestones, and standings among peers. With powerful features such as performance comparisons against prior years and targets, Franchise Leaderboards, and awards tracking, this app is set to revolutionize how agents take control of their success.

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Martin Cooper

Topic: Unlocking Success: Leadership Strategies and Growth Tips for Business Owners in 2025

In this session, Martin Cooper, a business owner at Harcourts Cooper & Co, will share insights into the traits and habits of the most successful business owners, drawing from his own experience. He’ll highlight the importance of resilience, effective communication, and continuous learning in leadership. Martin will discuss the three non-negotiables for leaders to thrive in 2025. He’ll offer key processes and tips for business owners focused on recruitment to attract the right talent that aligns with company values. Martin will also provide strategies for staying on track after setbacks, including refocusing on long-term goals and staying solution-oriented. Finally, he’ll delve into the critical issues to consider when expanding into multiple offices. This session promises to equip you with practical strategies for growth and success in today’s business landscape.

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2:20 PM - 2:55 PM TRAINING SESSION ​Aaron Davis, Head of Auctions, Australia

Topic: Be original; everyone else is taken!

Unlock your potential by embracing originality with insights that set you apart from the competition. In this engaging session, discover practical hacks to ensure success is drawn to you. Explore powerful tools like infraction strategies, the art of using persuasive language, Aristotle's timeless principles of persuasion, and the fine craft of negotiation. Learn why the process always outshines luck and how to harness these techniques to have a lasting impact on your journey. Ready to take charge and lead with purpose? This session will show you how.

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2:55 PM - 3:45 PM CLOSING KEYNOTE SPEAKER Dean Boxall, Australia Olympic Swimming Coach​

Topic: Unleashing the Champion Within: Leadership and Resilience with Dean Boxall

In this exclusive session, renowned Olympic swim coach Dean Boxall shares his insights on unleashing peak performance in high-pressure environments. Drawing from his experience coaching elite athletes, including Olympic gold medallists and world record holders Ariarne Titmus and Mollie O'Callaghan, Boxall reveals the key principles of leadership and resilience that drive success both in sport and business.   Attendees will discover how to cultivate a champion's mindset, build resilient teams, and maintain focus under pressure. Boxall's energetic approach and practical strategies will inspire executives and professionals to elevate their leadership skills and unlock the full potential of their business and career.  Don't miss this opportunity to gain valuable insights from one of the world's top performance coaches. 

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3:45 PM - 3:55 PM CLOSING REMARKS Adrian Knowles, CEO of Harcourts Australia
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3:55 PM - 5:00 PM NETWORKING BREAK Substantial Canapes & Beverages

​We invite you to unwind and savour a selection of delicious food and beverages as we prepare for the event's final session. Let's come together to celebrate our team's remarkable achievements over the past quarter!
 
 

5:00 PM - 6:30 PM QUARTERLY AWARDS

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Join us in celebrating the outstanding achievements of our team from the last quarter! Let’s cheer, clap, and honour the incredible results that make Harcourts shine!​​